Privacy Policy

Willing Workers Pty Ltd recognises and respects the privacy interests of individuals and their Personal Information. This Policy explains how Willing Workers deals with Personal Information that is collected in the course of its business. Willing Workers is an organisation for the purposes of the Privacy Act and complies with the provisions of that Act, including the National Privacy Principles.


For the purposes of this policy:-


We, Us or Our are references to Willing Workers, Willing Workers Pty Ltd as Trustee for the Willing Workers Trust and any other associated entities at law.


You or Your means an individual with whom Willing Workers has any dealings, other than partners or employees of Willing Workers.


Personal Information means information which identifies You as an individual or information from which Your identity can be reasonably ascertained. Your home address and home telephone number are examples of Personal Information.


Our Services means the provision of labour hire and associated services.


This Policy may change from time to time and We encourage You to contact Us for the most current version of this Policy.


In addition to the provisions of this Policy, there may also be specific and additional privacy provisions or statements that We may apply to certain conduct, transactions or Personal Information concerning You. In the event of any inconsistency between the provisions of this Policy and those other specific and additional provisions, the specific and additional provisions will prevail.


Collection of Information


We collect Personal Information for the primary purpose of providing Our Services to Our clients, and where necessary for operating the business of Willing Workers.


Use and Disclosure of Information


We may share Your Personal Information with third parties including Our clients, Your professional advisers and Government organisations as we are required under law for example ATO to administer payroll, and management of information about employees required at times by 3rd party auditors or other entities allowed under Australian law to review or request employee information. We may also share Personal Information with other service providers including organisations that assist Us by providing payroll software, archival, auditing, consulting, delivery, medical, technology and security services.


In addition to providing Our Services to our clients, we may use or disclose Personal Information that We collect about You:-


  • for the purposes for which it was collected
  • where You have consented to the use or disclosure
  • to maintain Our relationship with You
  • for purposes related to Our research, planning, service development, security and risk management
  • where a third party acquires or wishes to acquire, or makes inquiries in relation to acquiring, an interest in Willing Workers, or
  • to the extent that We are required or authorised by law to do so.


We may also use Your Personal Information to keep You informed of Our services, events, developments in the law and other matters. If You do not wish to be contacted for those purposes, please let Us know using the contact details set out below. We aim to provide You with information and invitations that we consider may be of interest or relevance to Your business.


Data Security


We use a number of mechanisms to protect the security and integrity of Your Personal Information. Unfortunately, no data transmission over the Internet (such as email) can be guaranteed as completely secure. Although we take all reasonable care to protect such information, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once any Personal Information comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorised access, modification or disclosure.


Access to Information


If You wish to request access to any other Personal Information which We hold about You as a result of Our information collection practices outlined in this Policy, please contact Us using the ‘Contact details’ set out below. Please provide as much detail as You can about the particular information You seek, in order to help Us retrieve it. A fee may be charged to cover Our costs of providing the information to You. In dealing with a request to access Personal Information, We will maintain any legal or equitable right which may apply for the benefit of Us or Our clients, including any claim to privilege that may attach to the information. In addition, We will rely on the National Privacy Principles. 


Contact Details


If You have any questions or feedback about privacy, or wish to make a complaint about the way in which We have handled Your Personal Information, You may contact Us as set out below:


Willing Workers Administration

140 George Street